Each person participating in a session must complete the e-waiver in advance . Waiver completion will be verified.
You can book multiple people one (1) time slot (see booking page). If you have more than 6 people you will need to book a group event. Call or email Smash Pit at 571 210 5030 or smashpit1@gmail.com. Arrive 5 - 10 minutes prior to your appointment.
Smash Pit offers rescheduling for cancellations received atleast 1 day in advance of the scheduled session. You you will not incur additional fees. If you need to cancel contact us via email or phone atleast 1 day in advance and we will help get you rescheduled.
Cancellations received less than 1 day in advance of the scheduled session will not be rescheduled and will incur a fee equal to the price of the booked session X 1. If you have a balance after deduction of the fee it will be refunded to your card. You must book and pay for a new session online.
No-Shows are not eligible for rescheduling or refunds. No-shows will NOT be refunded any payments. You must book and pay for a new session online.
We understand that life happens and sometimes customers may be late. Our booking system is set up to allow enough time for check-in, donning safety equipment, the session, and a short cool down before our next session. Smash Pit allows a 5 minute grace period (after the start time of your booking) if you are more than 5 minutes late for your appointment iwill be automatically marked as a no-show. No-Shows are not eligible for refunds or rescheduling.
Smash Pit is working hard to ensure that all of our customers have a great experience and are served in a timely manner.
Its gonna be bigger and better! Get ready to sweat, laugh, smash, play and scream all in the name of wellness. Thanks for your patience and stay tuned!!